Thank you for shopping with ethena. We aim to process and deliver your orders as quickly as possible.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays may be processed on the next business day.
Delivery Time
Estimated delivery times are:
Local Orders: 3–7 business days
International Orders: 7–15 business days
Delivery times may vary depending on your location, courier services, weather, holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges are calculated at checkout based on your delivery location and order.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you may receive a tracking number by email or SMS, where tracking is available.
Incorrect Address
Please make sure your shipping information is correct before completing your order. We may not be responsible for delays or additional charges caused by an incorrect or incomplete address.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact us and we will work with the shipping provider to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us:
Email: mohammaddawood24102005@gmail.com
ethena